Breaking News
The Latest
- ★ Microsoft Offce Applications for Employees
- ★ Duo Two-Factor Authentication (2FA)/Multi-Factor Authentication (MFA) Enrollment Instructions and Frequently Asked Questions (FAQs)
- ★ Laptops for Educators (L4E) distribution, collection, and/or exchange Information
- ★ GlobalProtect VPN (Virtual Private Network) Software Installation Directions
- ★ SFUSD Username or Email Account for a Non-Employee (Contractor, Vendor, Intern, Student Teacher, CBO, etc.) or Renew Expired Account
New School Year Preparations for 2025-2026
- ★ Grading period calendars for report cards for the 2025-2026 school year.
- ★ Elementary School Synergy Master Schedule Creation and Student Classroom Assignments
- ★ How do I submit, update, or change my school's Synergy SIS bell schedule or set it for a special event for attendance?
- Grading period calendars for report cards for the 2024-2025 school year.
How do I...?
Security and Safety
Virtual Online Meetings and Collaboration
TeacherVue and Gradebook
- ★ How Do I Sync Gradebook and Google Classroom to Share Assignments in ParentVue
- ★ Synergy: Self-Paced Teacher Portal & Gradebook (TeacherVUE) Guide
- ★ How do I submit grades for middle school or high school student report cards using Synergy TeacherVue Gradebook?
- TeacherVue Weekly Engagement Template
- How do I find my student SFUSD account information (username and/or password)? I'm a classroom teacher.
- Middle or High school teachers see N/A when submitting final/semester grades for report cards in TeacherVue Gradebook
Google Workspace - Email, Drive, Calendar & More
- Streamlining Collaboration: Google Groups, Shared Drives, Delegated Emails, and Labels
- How do I know if students can watch this YouTube video? How do I get a video approved?
- How do I add or remove people from my site's or department's Google Group?
- How do I create a group of people to make sending emails to my staff easier? (Contact labels vs Google Groups)
- How do I get a shared YouTube channel for my site or for my team?
- How do I create a shared Google Calendar for my team?
SchoolMessenger
- How can parents/guardians stop receiving sms text messages from the SFUSD via SchoolMessenger?
- How can I find SchoolMessenger opt-in flyers to share with my parents and guardians so that they can receive SMS text messages?
- How do I find information about the SchoolMessenger (auto-dialer) daily attendance absence notifications to parents/guardians?
- How do I get SchoolMessenger (autodialer) Access or Authorization Form for Principals to authorize staff?
- SchoolMessenger Broadcast Step-by-Step Guides.
Telephones and Telecom & VoIP
- GoToConnect Resources (AKA Jive, GTC, LMI, LogMeIn & VoIP)
- How do I access my school voicemail?
- How do I remotely access my Mitel office voicemail from home or outside the office?
- How do I forward my Mitel calls to another phone number?
- Where can I find a user guide for my Polycom SoundStation telephone conference system?
- Where can I find a user reference guide for my district office Mitel telephone?
Synergy Student Information System
- ★ My student can't log in to the SIS Student Portal (StudentVue). What do I do?
- How do I generate a report for Multipurpose Family Income Form (MFIF) submission status?
- Printing Elementary Standards Based Report Cards (SBRC) for School Office Staff
- Finalize grades for middle or high school report cards and request grading reports (for school office staff)
- How do I manage or use Synergy Student Groups?
- How do I enable/activate a class section so that I can see the students in my TeacherVue seating chart?
Using District Email
- How do I change my SFUSD employee email password?
- What are the SFUSD Password Requirements?
- How do I change my email address or SFUSD login name? I recently changed my legal name.
- How do I forward my SFUSD district email to my personal email account, like Gmail or Yahoo?
- How do I check or login my SFUSD district email?
- How do I get my SFUSD district email set up? I'm a new employee or re-hired/returning
General Topics
- ★ Guidelines for Cleaning/Disinfecting Technology Devices
- Internet Access Wifi Hotspots for Students (Spring 2024)
- How can I speak with someone about an EMPowerSF problem, what is the "contact us" phone number?
- Google Drive data/files after retirement or leaving/separating from the SFUSD
- How can parents/guardians/families submit new information or update existing emergency card information online through ParentVue?
- Department of Technology (DoT) Webinars
Classroom/Instructional Technology
- Internet Access at Home for Students School Year 2023-2024
- How do I submit or enter my elementary physical education (PE) instructional minutes?
- How do I use the SchoolMessenger App for Teacher Initiated Messaging (TIM) for my classroom? I'm a classroom teacher and want to reach my students and/or their parents/guardians.
- Add School Messenger App to communicate with Families & Students
- How do I get students badges to log In to Chromebooks with Clever Badges for K-3 Students?
- Designate a Digital Learning Facilitator & Cohort Support
Other systems in the SFUSD
- How can I reach the Substitute Teacher Office with questions about the Substitute Teacher System PowerSchool SmartFind Express?
- View, print, or download paycheck stub and forms W-2 online
- How does a parent or guardian accept an EPC student assignment offer using ParentVue?
- How do I find information about the online process for submitting a Memorandum of Understanding (MOU)?
- How do I reset my SearchSoft account password?
- How can a parent/guardian update their contact information in ParentVue?
Smarter Balanced Assessment System - SBAC
- How do I find the OS and iOS and Browser Requirements for SBAC testing?
- Can the District supply us with headphones, mice or keyboards?
- SBAC testing known issues.
- My MacBookAir is freezing. How can I get it working?
- Where can I find a user manual for my device cart?
- Where can I get more detailed information about SFUSD Testing?
Lost or Stolen Equipment Procedure
Purchasing, Acquiring Software & Disposing of Computers and Other Equipment
- App Approval and Contracting Process for School Year 2024-2025
- Approved student apps and digital tools (Digital Backpack)
- How do I return a Laptops for Educators (L4E) laptop computer? I am leaving the SFUSD or am changing my position.
- Technology donation best practices for school sites and departments.
- How do I get rid of old computers or other equipment or ewaste them?
- How do I purchase a new computer?