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  1. Technology Support & Service Request
  2. How do I...?
  3. General Topics

General Topics

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  • How can parents/guardians/families submit new information or update existing emergency card information online through ParentVue?
  • How to I change a grade on a middle school student's report card? I am a classroom teacher or an authorized school faculty or staff member.
  • How do I change a student/parent/guardian/family, address?
  • How do I view conference rooms available and/or reserve a meeting room ?
  • How do I get Microsoft Office Suite (Word, Excel, PowerPoint) installed on my SFUSD-issued Laptops for Educators (L4E) device?
  • How do I install a printer on my computer?
  • Where can I find the instructional calendar for the 2019-2020 school year?
  • Where can I find support or online training for Microsoft Office (Word, Excel, PowerPoint)?
  • What are the ways available that I can mass communicate with my school community (faculty, staff, parents, guardians)?
  • Where can I find out about the SFUSD's upcoming new website?
  • How do I request an assistive technology device for my eligible special education student?
  • Website redesign launch for www.SFUSD.edu
  • How do I get a Laptop for Educators (L4E) device? I am a new teacher.
  • Where can I find the online Principal's Handbook?
  • How do I get authorized for off-site use of equipment owned by the SFUSD? I need to use a computer or other device while away from my school or office.
  • Where can I find the SFUSD employee Technology Acceptable Use and Security Policy (AUP) form?
  • How do I obtain Virtual Private Network (VPN) access?
  • How do I use the HDMI video adapter for my SFUSD-issued Chromebook?
  • SFUSD-GUEST WIFI Enabled District Wide
  • How do I connect my laptop to SFUSD wireless instead of sfusd-mobi?
  • How do I find information about OASIS; I want to submit an announcement?
  • How do I find training videos for various SFUSD systems?
  • How do I find the California State University and/or University of California minimum student subject requirements for admission? What are the a-g requirements?
  • What happens to my district-issued laptop when I leave my school?
  • How do I request professional development (PD) or find out what is available?
  • How does SFUSD collect and store students' race and/or ethnicity information?
  • Has SFUSD’s collection of students’ race and ethnicity changed?
  • How do I obtain Microsoft Office for home use through personal purchase program?