Windows 11 Setup Guide

This set-up process should take about 10 to 20 minutes. You must already have a working SFUSD email address. Do not connect to the SFUSD-Guest wifi network; use SFUSD wifi or your home wifi network.

If prompted, 1. Click Yes to use the United States for the region
 

2. Click Yes to select US for keyboard layout
 

3. Click Skip to skip adding a second keyboard layout

4. Connect to SFUSD wifi network. If you are at home, connect to your home wifi. If the device does not have wifi, connect the device to an active Ethernet port using a network cable. 5. Type in your SFUSD email user ID without @sfusd.edu, for example, “smithj”, and your email password, then click OK to join the wifi network. 
6. At the “Let’s set things up for your work or school”, type in your complete email address, then click Next.

7. The computer runs through automatically. Click to show the details. If it is stuck at any step for more than 5 minutes, click the  “Continue anyway” button to move forward. 

8. At this log-in screen, check if the device is connected to wifi, if it is not, connect to “sfusd” wifi using your username and password. If needed, select “Other user”, then enter your SFUSD email address and password.


 

9. If you see the screen that says “Something went wrong”, click the “Try again” button. This error sometimes comes up due to timing issues. Clicking “Try again” or “Skip” will resolve the issue.

10. The first time you see your desktop, you may get a message saying your default browser was reset. Please ignore that message. We customize our settings and Google Chrome is your default browser and opens .html and .pdf files

11. If there is a “!” on the shield icon system tray, double click to open it. Some of the options may not be available during the initial setup. If selections are available, For “Set Up OneDrive”, click “Dismiss”. For “App & browser control”, click “Turn on”. Most SFUSD staff use Google Drive for similar functionality.

12.  Double-click the Google Chrome icon on the desktop to run it. Click the "Sign in" button, and enter your SFUSD email address to create your profile. If you enabled Google Account Sync on another computer, your bookmarks should show up in Chrome for you on this computer.  

We recommend Google Docs for Word processing and spreadsheets. If you must use Microsoft Office, we recommend that you use the online version of Office, Office 365. Please go to office.com and sign in with your SFUSD email address and password. If you must use a locally installed MS Office, check to see if it has already been installed:

Press the Windows logo key (🪟) on your keyboard (or click the “Start” icon ) to bring up the Start menu. Type the app you are looking for, for example, “word” or “excel” to see if it can be found.

If you need additional assistance, please submit a service request ticket. 


 

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