How do employees get Synergy access?
Synergy SIS access is automated based on an employee's job code in Fronline. Access is automatically provided when a new employee's email account is created and it is based on the role of the employee, e.g. a teacher automatically gets access to TeacherVue Gradebook, posting attendance and report card grades. If the job code is accurate and the employee still does not have required access to Synergy, see requesting regular access below.
What is Expanded Access to Synergy?
Expanded access is appropriate when there is an identified need to access certain areas or screens of Synergy that are not typically included in the access granted through the employee’s job code.
Requesting Expanded Access
The affected employee should attempt to logon to Synergy at https://synergy.sfusd.edu using their existing SFUSD username and password to test their account and access level. If they find that they need access to specific data or functions beyond what they already have, a school principal/assistant principal, or for a central-office employee, their district-office department supervisor, director (or higher) may submit a service request ticket with a subject line "Synergy Expanded Access Request." Include the following details in order for the request to be reviewed:
• Employee's First Name
• Employee's Last Name
• Employee's ID Number
• Employee's SFUSD Email Address
• Employee's Role/Position
• School Site or District-Office Department Name
• Type of Access Requested (e.g., attendance view, master schedule edit)
Note: Do not request "All Access" or "Admin. Access." Specify the exact data
type or category and whether permissions should be View-Only or Update.
• Rationale for Access
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