Each currently enrolled (active) SFUSD student has an SFUSD account. Authorized school staff (school administrators, head counselors, academic guidance counselors, secretaries) may look up students' accounts in Synergy SIS.
Directions for retrieving the default passwords in Synergy in a list or report may be found by clicking this link: Student Username and Password Report Guidance. Keep in mind that Synergy SIS displays a student's default account password and will not reflect a student’s password if it’s been changed by the student after being issued.
If a student changes his/her password and forgets it, a faculty or staff member may request that it be reset to the default password by submitting service request ticket (SFUSD login required) that includes the student's full name and school.
If a student forgets his/her account password, responsible school faculty/staff/administrator may submit an online service request (SFUSD login required) to ask that the password be reset the student’s default password.