How do I get help with my laptop computer or other mobile device?

If you have a district-issued laptop computer or other mobile computing device and need technical assistance, bring it to one of the on-going laptop/mobile device clinics and the DoT Desktop Support Team members will assist you.
 
This is an ongoing event that takes place from 12:00 p.m. to 4:30 p.m. every Thursday.  Carry in your mobile computing device to the DoT Desktop Support Office at 1700 19th Street, Room  107 (rear of the Enola Maxwell Campus.)  Enter via the driveway/ramp on 19th Street.
 
 
If you are unable to attend on a Thursday, you may also call and make an appointment.  Telephone 415-615-8900 to schedule an appointment or to get more information.  If you have a more immediate issue, you may telephone the DoT Help Desk at 415-241-6476, option 3, or you may submit a service request.
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