If you have a district-issued laptop computer or other mobile computing device and need technical assistance, submit a online service request that included the detials of your issue, including any error messages, along with the following information:
- Device manufacturer (HP, Dell, Apple, etc.)
- Device model (MacBook Air, Elitebook, Latitude, Chromebook, etc.)
- SFUSD Asset ID (usually affixed to the bottom or back of device)
Once your ticket is received, a team member will follow up with you via email for next steps.