The SFUSD Department of Technology has made available the SchoolMessenger automated broadcast notification system (autodialer or robo-caller). SchoolMessenger allows principals or authorized school staff to deliver recorded voice messages, email, SMS text messages, or any combination of these, for general information and emergency announcements, to parents/guardians efficiently and rapidly.
The source of parent/guardian contact information is the Synergy Student Information System (SIS). Efforts should be made by the school staff to keep the Synergy SIS contact information up to date from emergency cards submitted by parents/guardians or from other verifiable sources as well as via the Family Portal ParentVue, through which families may update their own telephone and email contact information.
SchoolMessenger is cloud-based and is therefore accessible from anywhere there is an Internet connection. A mobile App is also available for iOS and Android devices for those times when access to a computer is not readily available. Contact the DoT Help Desk if you already have a SchoolMessenger account for set-up directions. If you do not yet have an account, principals may request authorization by using the link below.
Before SchoolMessenger can be used, the school principal must submit an authorization form for any school staff that they authorize. At the start of each school year, new principals are automatically issued a SchoolMessenger account. Principals may click the following link to submit an online authorization form: Principal's SchoolMessenger Authorization.
After the access is setup, a Help Desk Team member will reach out with the access and use instructions.